Holiday Shipping Times

Black Friday / Cyber Monday and the Holiday Month of December are by far our busiest time of the year where we see extremely high order volumes. Please bare with us and give us a 3-10 business days to process your order We are working around the clock to make sure all orders are going out within 24-48 hours. If you have any question about the shipping time on your order, please reach out to our customer service team. Support@vipertecknives.com

VIPER TEC KNIVES

Viper Tec Knives are made to order. This means the parts to each one must be sorted and then handle assembled / quality checked prior to being packaged up for shipment. Due to extremely high order volumes during our Holiday Season, we are asking for 3-10 days to process certain orders containing Viper Tec / Hendrix OTF Knives. Please do not hesitate to reach out to us with any questions.

DOMESTIC ORDERS (USA)
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 Viper Tec Knives are made to order. This means that the parts to each one must be sorted and then handle assembled/quality checked prior to being packaged up for shipment. Due to extremely high order volumes, we are asking for a few extra days to process certain orders containing Viper Tec / Hendrix OTF Knives. Please do not hesitate to reach out to us with any questions. Support@Vipertecknives.com
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Items in the US typically arrive anywhere from 2-7 business days (Most arrive in as few as 3 and some boxes may take up to 10 days). If you have not received an email with tracking after the 7th business day, please contact us so we can check the status of your order. All items ship within 24 - 72 hours of ordering using fast shipping. Once an item leaves our facility, your tracking information will automatically update.
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When inquiring about an order, Please provide us with your order number so we can easily find you in our system. Many delays are caused by your local postal service. It is also common for items to arrive separately due to them leaving from separate facilities.
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ALL OTF BUYERS MUST CHECK THEIR STATE AND LOCAL LAWS BEFORE PURCHASING, WE WILL NOT SHIP & A 10% RESTOCKING FEE MAY BE CHARGED.
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Customer service is our number one priority. If you ever have any issue with your item/items purchased from our store, please do not be hesitant to contact us and we will help you the best way we can!
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Thank you for shopping with VIPER TEC!

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Support@VIPERTECKNIVES.COM
(877) - 448-4734
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Business Hours: 
M-F
10 am - 5 pm est.
(Response Times Vary)